Berezan Liquor Stores are looking for full time and part time clerks for their Kelowna location. Must have Serving It Right, the ability to lift over 50lbs, and exceptional guest services skills. Product knowledge, cash handling and merchandising experience are an asset.
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► Exceptional Guest Service Skills
► Serving it Right Certificate (Must have prior to starting)
► Merchandising Experience and/or Creative Energy
► Product Knowledge is an Asset; A Willingness to learn about product is a must
► Responsible / Sound Judgment (IDing, Over-service, Booting, etc.)
► Cash Handling Experience
► Providing an exceptional guest experience by exceeding guest's needs and expectations - WOW! the guest!
► Providing product information to guest to help increase sales
► Maintaining a clean and pleasant work environment
► Ensuring the stock levels are maintained on the shelves - including inventory rotation and repacking
► Taking initiative to address "issues" and any possible stock shortages
► Representing the organization in a professional manner
Measurement of Results
Demonstrating Leadership through Positive Attitude - helping to create a sustain a positive team environment
Integrity - takes responsibility for actions. Protects the team, location, guests, company and community by adhering to company policy and legal requirements for Iding, over-service and booting.
Team Work - taking responsibility and initiative to get things done for the benefit of the team
Setting the Example for Excellent Guest Service by Example - guest always come first
Accuracy of Transaction - taking care when handling a purchases to ensure the guest, the team and the store are looked after
Sales Initiative / Upselling - using current and learned product knowledge as a tool for guest service, sales and upselling.